Shipping & Returns
At
ANIMAL HOUSE.uk, we will always work with you to ensure that you receive your
item in the safest, most economical and most expedient manner possible.
Our rates for the United Kingdom are approximately for delivery post,(orders
received by noon (uk)delivery within 48 hours)
500ml bottles - £3.00
250ml spray bottles - £2.50
150 grams Volhold -£2 .99 (* see our list of WHERE WE ARE NEXT to see
when you can collect from Open or Championship shows in UK*)
For larger volume we ship via courier or post, which ever is the
more economical, and depending on the time scale of your requirements, orders
received before noon ,normally delivery
is within 72 hours
FOR EUROPE -
For
Europe The Cost will be notified according to country and method of shipping
prior to completion of order and payment transaction, delivery via courier,
within 72 hours for order received before 12 CET.
Returns Policy
We stand behind our merchandise 100% regarding workmanship and defects.
1. All returned items must be in the original packaging. within 24 hours of receipt
of order.
2. Any items returned for reasons other than defects must be unused and in the
original packaging.
3. We will not give a credit or refund for used merchandise.
If you have received a defective item from us, return the item and a copy of
your invoice. Please inform us which you prefer: a replacement item or a refund
for the defective merchandise. For orders that are damaged in shipping:
Please notify us immediately so we can take the proper steps to replace the
damaged merchandise.
You can reach us at via e-mail animal-house1@live.com
or direct contact to an advisor 07740076785 from Europe
00447740076785 or advisor 0033549654171
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We guarantee your privacy.
At ANIMAL HOUSE UK/EUROPE, we are committed to protecting your
privacy. ANIMAL HOUSE UK/EUROPE does not sell,
trade or rent
your personal information to other companies. We use the information we
collect about you to process orders
and to provide a more personalised experience. ANIMAL
HOUSEUK/EUROPE will not collect
any personal information
about you except when you specifically and knowingly
provide such information.
It may be helpful for you to know how we use the information we collect:
When you order, we request your name, e-mail address, mailing address,
telephone number, credit card number and
expiration
date. This allows us to process and fulfill your order and to notify you of
your order status.We do not store your Financial details of your Credit/DebitCard Details.
By using our Web site, you consent to the collection and use of this
information by ANIMAL HOUSE UK/EUROPE. If we
decide to change our privacy policy, we will post the
changes on this page so that you are always aware of what information
we collect, how we use it, and under what
circumstances we disclose it.
If at any time you wish to have your information removed from our database,
please contact us and we will be happy to do so.
If you are under 18 years of age, you must have your parent or guardian's
permission to order
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Welcome to our online shop. Please feel free to browse our range
of specially selected grooming products. Here you will find the quality
products you need to prepare your dog for even the toughest of competitions and
shows. Or if you're not showing your dog, why not treat them to one of our
quality products knowing you are giving them the very best.
If you can't find what you're looking for or want advice about which product to
use, please feel free to contact us and we will try our very best to assist.
Contact details via e-mail – animal-house1@live.com. Orfor Immediate response tel 0044 + 77400767859am-8pm
